Grievance Redressal Mechanism

How to raise, escalate, and track a complaint with Pawansut Holdings Limited.

Grievance Redressal Mechanism

Any customer/borrower having any grievance / complaint with respect to the product and service offered by the Company may contact/reach us in the following manner:

For any queries or complaints, you may contact our Customer Care / Support at +91-9205198329 or email us at support@fastsalary.com.

Please feel free to reach out:
NODAL OFFICER GRIEVANCES
+91-8287056053
A-62, Sector 2, Noida, Uttar Pradesh 201301

If the issue remains unresolved even after contacting our customer support and Grievance Redressal Officer(s): In case of no resolution of complaint within one month from the date of filing the complaint, the borrower may appeal to the RBI through the CMS Portal, email: crpc@rbi.org.in, Centralized Receipt and Processing Centre (CRPC), Reserve Bank of India, Central Vista, Sector 17, Chandigarh-160017.

Beware of frauds: Always use our secure Repayment on Website Link for loan payments. Do not make direct bank payments to fake UPI links or unauthorised payment links. FastSalary is not responsible for payments made to other accounts.